Complex Recovery Assessment and Consultation (CRAC) Service

Our Complex Recovery Assessment and Consultation (CRAC) Service works to enhance existing care pathways by utilising expertise and specialist skills in complex care management. The team also captures ongoing audit data looking at detailed analysis of variance leading to prolonged or repetitive use of acute care.

We work closely with commissioners and are represented at Western Cheshire and Wirral funding panels. The team completes specific work to support the Integrated Provider Hub in Western Cheshire in managing the mental health budget.

The team concentrates on four areas: complex individuals utilising acute inpatient beds; discharge coordination for acute wards; out of area placements and Autism Spectrum Disorder diagnosis.